UPDATING YOUR FOLIO – Log in above
RENEWING IA MEMBERSHIP – Our new online memberships payment portal (called TIDYHQ) is live! It's a safe, secure system that partners with Stripe (a bit like Paypal) for credit card payments and allows us to offer new payment options (eg quarterly) and automatic renewal by credit card. Here's now it works...
Renew Online & Update Your Payment Preferences
We'll email an invoice 21 days before payment is due, and again on the date due. To pay, FIRST log in and update your payment preferences and member information. Do this by hitting your email address, which appears in the top right corner of renewal email. Select the 'Memberships' menu and hit the 'Register' button beside your preferred subscription (eg Gold - Quarterly).
Update Your Member Information
Much of the member information from our old member database was out-of-date or incomplete. Give us all your latest details by logging in using the email address that appears in the top right corner of your renewal email. Set your password by hitting the 'I forgot my password' link. (Eg keep things simple by using your IA portfolio page password.) Then hit your name in the top right corner and select 'My Profile' to update your info.
Hit the 'Pay Now' button on your renewal email to pay. The default setting is auto-renewal annually by credit card. (TIDYHQ uses Stripe for all credit card payments. Rest assured it's a secure, encrypted, industry-standard system. TIDYHQ itself doesn't store your payment details.)
If you choose Paypal as your payment method you can't auto renew. If you prefer EFT, log into your online bank account instead. (You can't pay via EFT using TIDYHQ). Use your name or IA membership number as our reference or we won't know who paid.
Log back in any time to change your payment preferences or to update your member information.
If you don't pay by the due date, your IA membership will expire automatically and we'll deactivate your portfolio page. But we'd hate to see you go! If you want to renew but need more time please email memberships@illustratorsaustralia and we can discuss an extension.
If your membership does expire we'll welcome you back to IA any time. You're a valued part of IA, and in an often solitary profession like illustration it's good to stick together.
If you need help renewing email firstname.lastname@example.org or call 0478 080 200. We're volunteer-run so our office is staffed part-time: Mondays and Thursdays. We'll reply as soon as we can.
If you receive a renewal email in error please let us know. New software is complex and teething problems are inevitable. We're illustrators, definitely not IT gurus. So big thanks in advance for your patience and understanding.
Illustration courtesy of Nigel Buchanan